As soon as your order ships, you'll receive a tracking email with a link to follow your package in real time. If you can't find the email, check your spam folder or search for "Bumble Plants" in your inbox.

Still can't find it? Head to our Contact page and send us your order number — we'll track it down for you right away.

Shipping is free on all orders over $50. For orders under $50, shipping rates are calculated at checkout based on your location and order size.

Because plants are living things, we're unable to accept returns for change of mind. However, if your plant arrives dead or severely damaged, contact us within 7 days of delivery with photos and your order number and we'll make it right — either a replacement or a full refund. We want you to love every plant you receive!

Just browse our collections, pick your plant, choose a size if options are available, and add it to your cart. When you're ready, head to checkout — it only takes a minute. We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.

Absolutely! We offer gift cards in a range of amounts that the recipient can use whenever they're ready. You can also place an order and ship directly to their address — just add a personal message in the order notes at checkout.

We pack and ship orders quickly, so please reach out to us right away if you need to make a change. We'll do our best to catch it before it goes out, but we can't guarantee changes once an order has been processed.

Yes! We run a Deal of the Week with an extra 20% off applied automatically in cart, plus seasonal sales across our collections. Sign up for our newsletter at the bottom of the site to be the first to hear about new deals, exclusive giveaways, and fresh arrivals.

We accept Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are secure and encrypted.

Nope — you can order as little as one plant! However, orders over $50 qualify for free shipping, so it's worth adding an extra plant or accessory to hit that threshold.

Shipping is free on all orders over $50. For orders under $50, shipping rates are calculated at checkout based on your location and order size.

Most orders are shipped within 1–3 business days. Once shipped, delivery typically takes 2–5 business days depending on your location. You'll receive a tracking email as soon as your order is on its way. We generally ship early in the week (Monday–Wednesday) to avoid plants sitting in carrier warehouses over the weekend.

Yes! We ship to all 50 US states. If you're in a particularly remote area, delivery may take a day or two longer than average — we appreciate your patience.

At this time, we ship within the United States only. We'd love to expand globally in the future, so stay tuned!

A heat pack is a small warming insert we add to your package to protect tropical plants from cold temperatures during transit. If your destination is below 50°F, we strongly recommend adding one to your order — you'll see a banner on the site when conditions warrant it.

⚠️ If you skip the heat pack and cold damage occurs, we unfortunately can't guarantee the plant's health on arrival. When in doubt, add it — it's cheap insurance for your new plant!

Extreme cold is risky for tropical plants even with a heat pack. If temperatures at your destination are consistently below 25°F, we may hold or cancel your order to protect the plant. In those cases, we'll reach out to you directly and you won't be charged for anything you don't receive.

Every plant is carefully hand-packed with protective paper and cushioning to keep it snug during transit. Larger or heavier plants get extra support. We mark all boxes with "Live Plants — Handle with Care" to encourage careful handling by carriers.

You don't need to be there for the delivery. That said, we recommend bringing your plant inside as soon as possible — especially in extreme heat or cold — so it doesn't sit outside in tough conditions for too long.

First, check around your door, with neighbors, or in any alternative delivery spots the carrier may have used. If it's still nowhere to be found after 24 hours, contact us with your order number and we'll help investigate.

As soon as your order ships, you'll receive a tracking email with a link to follow your package in real time. If you can't find the email, check your spam folder or search for "Bumble Plants" in your inbox.

Still can't find it? Head to our Contact page and send us your order number — we'll track it down for you right away.

Once your order has shipped, you'll get a confirmation email with your tracking number and a link to the carrier's tracking page. Click the link to see exactly where your package is and get an estimated delivery date. Tracking can take up to 24 hours to update after your order first ships.

Carrier delays can happen, especially during busy seasons or bad weather. Here's what to do:

• Check your tracking link for the latest update
• Allow 1–2 extra business days before reaching out — carriers sometimes scan late
• If there's been no movement for more than 3 business days, contact us

⚠️ If your plant is delayed during very hot or very cold weather, please contact us as soon as possible so we can advise you on what to expect when it arrives.

We're so sorry about that — mistakes are rare but they do happen! Please contact us within 7 days of receiving your order and include:

• Your order number
• A photo of the plant you received
• A photo of the label or packaging if possible

We'll get the right plant to you as quickly as we can — no need to send the wrong one back.

First, check if your order may have shipped in multiple packages — sometimes larger orders are split across two boxes and arrive a day apart. Check your tracking email for multiple tracking numbers. If something is genuinely missing, contact us with your order number and we'll sort it out right away.

If the address on your order was entered incorrectly at checkout, we unfortunately can't reroute a package already in transit. If the carrier delivered to the wrong address despite the correct label, contact us immediately with your order number and tracking details and we'll file a claim with the carrier on your behalf.

If your order hasn't shipped yet, contact us immediately and we'll do our best to update the address before it goes out. Once a package is with the carrier, we're unable to change the delivery address — so please double-check your details at checkout!

This happens more often than you'd think! Here's what to check first:

• Check around your door, porch, mailbox, and garage
• Ask neighbors — carriers sometimes leave packages next door by mistake
• Check with anyone else in your household
• Wait 24 hours — carriers occasionally scan packages as delivered before the final drop-off

If it's still missing after 24 hours, contact us with your order number and we'll open an investigation with the carrier.

Here's what to do right after unboxing:

• Open the box promptly and give your plant some fresh air
• Check the soil — if it's dry, give it a gentle watering
• Place it in a spot with bright, indirect light
• Let it rest for a few days before moving it around

🌱 Shipping is stressful for plants! A little droopiness or a few yellow leaves right after arrival is totally normal. Give it a week to settle in and it should perk right back up.

We recommend waiting 3–4 weeks before repotting. This gives your plant time to adjust to its new home without adding extra stress. Once it looks happy and settled, you can pot it up into a slightly larger container with fresh soil.

Not at all! Those spots are from a safe, preventative spray we apply before shipping to protect your plant from pests and disease. They'll fade naturally or can be gently wiped away with a damp cloth.

A leaf or two suffering a bit from the journey is completely normal — it doesn't mean your plant is unhealthy. Remove any damaged leaves and give your plant a comfortable spot to recover. If the damage seems significant (half the plant or more), please take photos and contact us right away.

Most of our tropical houseplants love bright, indirect light — think near a window but out of direct sun rays. We have whole collections sorted by light needs:

• Low Light plants do great in shadier spots
• Easy Care plants tolerate a wide range of conditions
• Check each plant's individual listing for specific guidance

This varies quite a bit by plant type! A good general rule is to check the top inch or two of soil — if it's dry, it's usually time to water. Overwatering is the most common way houseplants get into trouble, so when in doubt, wait another day. Our blog has care guides for many specific varieties.

Most tropical houseplants thrive with humidity between 50–70%. If your home is dry (especially in winter), try misting your plants occasionally, placing a tray of water nearby, or investing in a small humidifier near your plant collection.

Yes! We have an entire Pet Friendly collection you can shop directly from our menu. Always double-check before bringing a new plant home if you have curious cats, dogs, or other animals — plant toxicity can vary by species and pet type.

Our Easy Care and Beginners collections are filled with plants that are forgiving, resilient, and genuinely hard to kill. Snake plants, pothos, and ZZ plants are all great starting points. You can also filter by lifestyle on our shop to find the perfect match.

Some of our plants absolutely thrive in low light — check out our dedicated Low Light collection! Just keep in mind that "low light" doesn't mean "no light." All plants need at least some natural light to survive. Avoid windowless bathrooms or dark closets.

Hold off for about a month after your plant arrives. It needs time to settle in first. After that, a diluted, balanced liquid fertilizer once a month during spring and summer is generally ideal for tropical houseplants. Cut back or stop during fall and winter when most plants slow their growth.

Don't panic — pests happen even to the best plant parents! Common culprits include spider mites, mealybugs, and thrips. Start by isolating the affected plant from your others, then treat with neem oil, insecticidal soap, or a damp cloth wipe-down. Contact us if you're not sure what you're dealing with — we're happy to help identify and advise.

We stand behind every plant we ship. If your plant arrives dead or severely damaged, contact us within 7 days of delivery with photos of the plant and packaging and your order number. We'll review the situation and make it right — whether that's a replacement or a refund.

Some adjustment period is normal, but if something seems genuinely wrong after the first couple of weeks — persistent wilting, no new growth, or deteriorating condition despite proper care — reach out to us. Include photos so we can take a look and advise you. We want your plant to thrive!

Because plants are living things, we're unable to accept returns for change of mind. If your plant arrives damaged or there's a quality issue, please contact us and we'll take great care of you.

We do our best to advise customers when heat packs are needed (you'll see a banner on the site). If a heat pack was recommended and not added, we unfortunately can't guarantee the plant against cold damage. That said, reach out and we'll see what we can do on a case-by-case basis — we always try to be fair.

Head to the Contact Us page in our menu — we'd love to hear from you! We're a team of passionate plant people and we genuinely enjoy helping. For fastest response, include your order number and any relevant photos.

Yes! Our plants are carefully cultivated and sourced to ensure they arrive healthy and strong. Each plant goes through a quality check before it's packed and shipped to you.

We do our best to photograph plants accurately, but since they're living things, each one is naturally a little different in shape, size, and coloring. Some plants (especially variegated varieties) can vary quite a bit — that's part of their charm! If you have questions about a specific plant, feel free to reach out before ordering.

Variegated plants have leaves with more than one color — often patches of white, cream, yellow, or pink alongside green. This happens due to natural genetic variation or mutation. Variegated plants are especially popular with collectors and can be quite rare, which is why they sometimes command higher prices.

Rare plants are varieties that are hard to find in standard garden centers — often because they're slow to propagate, come from exotic origins, or are in high demand among collectors. The higher price reflects their scarcity and the care that goes into growing them.

We do! Browse our Accessories section for planter pots and organic potting soil. It's a great way to have everything your new plant needs ready to go when it arrives.

Every week we feature a special selection of plants with an extra 20% discount applied automatically in your cart. It's one of the best ways to snag great plants at an even better price. Check back each week for new picks!